Refund policy

What is your return policy?

We hope you love your MIEUX pieces, but if something does not work in your home, all items can be returned within 30 days of delivery, provided they are in their original condition and packaging.   

Packaging
Please retain all original packaging until you’re certain the piece will stay in your home. Returns without the original packaging cannot be accepted.

Condition
All returned items must be in their original state to qualify for a refund or exchange. Please note that natural variations in wood are inherent to the material and are not considered defects and are therefore not eligible for return or exchange.

Return Shipment 
For all items, customers are responsible for the cost of the return shipping label. 

To initiate a return or exchange, please reach us via our contact form.

When will my refund be issued?

Once we receive your returned item, our team will inspect it to ensure there’s no customer‑caused damage and that all original packaging is included as per our return policy. After inspection, refunds are typically processed within 7–10 business days. You’ll receive an email confirmation as soon as your return has been completed.